Privacy Policy — The Off Grid Outpost

Information We Collect

We collect information you provide directly when using The Off Grid Outpost:

Intake information: When you use our AI solar planner, we collect your ZIP code, energy usage, and stated goals to analyze your solar potential.
Email address: If you choose to have your plan emailed to you or subscribe to updates.
Usage data: How you interact with our site, including pages visited, features used, and planner inputs.
Device and browser information: IP address, browser type, operating system, and screen resolution collected automatically through analytics.

How We Use Your Information

We use the information we collect to:

Generate your solar plan: Your ZIP code and energy usage data help our AI agent create accurate system designs and savings estimates.
Communicate with you: We send transactional emails with your plan and (with your consent) educational content about solar energy.
Improve our platform: We use PostHog analytics to understand how people use The Off Grid Outpost so we can make the experience better.

Affiliate Tracking

When you click links to equipment retailers (such as Signature Solar, EcoFlow, or Current Connected), we track those clicks to earn affiliate commissions. This tracking uses cookies or URL parameters provided by our affiliate partners. The tracking identifies that a purchase came through The Off Grid Outpost but does not share your personal information with us beyond the fact that a transaction occurred.

Cookies

We use cookies for the following purposes:

PostHog analytics: To understand site usage patterns and improve the user experience.
Session data: To keep you logged in and remember your configurator progress.
Affiliate tracking: To attribute purchases made through our equipment links.

You can control cookies through your browser settings. Disabling cookies may limit some site functionality.

Third-Party Services

We share data with the following third-party services, each with their own privacy policies:

Anthropic: Our AI planner uses Claude to generate your system plan based on your intake responses.
Vercel: Hosting and private storage for your generated plans.
PostHog: Analytics platform that helps us understand how people use The Off Grid Outpost.
Resend: Email delivery service for transactional emails.

Data Retention and Deletion

We retain your personal data for as long as your account is active or as needed to provide our services. If you request account deletion, we will remove your personal data within 30 days, except where we are required by law to retain it (such as transaction records for tax purposes).

To request deletion of your data, email us at privacy@theoffgridoutpost.com.

Your Rights Under CCPA (California Residents)

If you are a California resident, you have the right to:

Know what personal information we collect and how it is used.
Delete your personal information, subject to certain exceptions.
Opt out of the sale of your personal information. We do not sell your personal information.
Non-discrimination for exercising your privacy rights.

To exercise any of these rights, contact us at privacy@theoffgridoutpost.com. We will respond within 45 days.

Contact Us

If you have questions about this privacy policy or how we handle your data, reach out to us at privacy@theoffgridoutpost.com.